Checks: Top Trend in Post-Employment Workplace Violence Prevention

By: Jo Lynn Clemens

Continual screening has become one of the top trends to reduce the risks of workplace violence.

Workplace violence results in more than 2 million victims annually and is the second leading cause of death amongst workers, according to the Occupational Safety and Health Association (OSHA).  OSHA defines workplace violence to mean, “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.”  Violence can range in form from verbal abuse to physical assaults and can affect employees, customers, clients and visitors.  The FBI reports that losses to corporations range between 6 to 36 billion annually with 80% of active shooter incidents occurring at a work site. The U.S. Bureau of Labor and Statistics reports risk factors can include; “personality conflicts; a mishandled termination or other disciplinary action; bringing weapons onto a work site; drug or alcohol abuse on the job; or a grudge over a real or imagined grievance as well as family conflicts; financial or legal problems or emotional disturbance.”

Mitigation of these risks requires a detailed workplace violence prevention plan that utilizes a multi-disciplined and organization-wide approach that integrates predictive risk modeling to identify, control and predict potential incidents. The adoption of continual screening post-employment can assist employers in monitoring and deterring risks when coupled with a “zero tolerance policy”.  Pre-employment checks often miss convictions that are recorded after a worker is employed.  Recourse for infractions should be clearly defined and acknowledge in the employment handbook.

Through post-employment monitoring a company benefits from reduced settlement and defense costs, determent of crimes, protection of reputation and can serve as a market differentiator.

A few statistics on workplace violence:

Application:

– 53% of job applications contain inaccurate information

*** Society of Human Resources Management, 2003

– 49% of job applications contain fabricated information

*** CareerBuilder.com, 2008

(4% actual error rate when combining two statistic above)

Illegal Labor:

– ICE has taken action against 6.7% of the companies it’s audited

– ICE has imposed ~$76 million per year in sanctions

– ICE has arrested people at 221 employers per year

*** US Department Of Homeland Security, 2011

Workplace Violence:

– 1 in 20 will experience an episode of workplace violence annually

*** Society of Human Resources Management

– Portland nursing assistant convicted of sexually abusing 7 patients, had 28 previous counts of sexual crimes

*** KGW Portland, February 2017

Education:

– 97% of employers conducted criminal background checks

– 67% of employers conduct education background checks

– 45% of employers conduct professional license verifications

– 22% re-verify current employee backgrounds

*** All data above is from HireRight 2015 Annual Employment Benchmarking Survey

– 8,000 teacher vacancies

*** 2016 Arizona School Personnel Administrators Association survey of nearly 130 Valley school districts

Transportation:

– Estimated need for ~100,000 drivers per year over next 10 years

*** HireRight 2016 Annual Transportation Industry Survey

Healthcare:

– $40 million negligent hiring verdict against employer

*** Gurtin v. Nurse Connection, 2002

– 92% of long term care facilities have employees with previous criminal convictions

*** Office of the Inspector General from FBI records, 2011

Substance Abuse:

– More than 75% of substance abusers are employed

– 8.4% of current, full-time employees used illicit drugs

*** Substance Abuse and Mental Health Services Administration

– Substance abusers are 33% less productive and are 2.5 times more likely to be absent from work

*** US Department Of Labor

– Substance abusers cost twice as much in medical and workers’ compensation

*** US Department Of Health And Human Services

Employee Theft:

– FBI calls employee theft the fastest growing crime in America.

– 55% of employee theft is perpetrated by managers, people who have longevity in their jobs

*** American Society of Employers

Crime Incidence:

– 46.5% of violent crimes are not reported

– 46.0% odd violent crimes are cleared (solved) by police

–  National, average conviction rate is 61.5%

*** Pew Research 2016

Negligent Hiring:

– Average negligent hiring suit results in $1.6 million settlement against employer

*** Employment Screen Resources

– Employers lose >79% of negligent hiring cases

*** Fortune Magazine

– Average cost to replace employee can be between $7,000 and $40,000

*** Recruiting Times

– Average cost to replace employee is 1/3 of annual wages

*** US Department Of Labor

– Average cost to replace technical or management employee can be between 50% and 300% of annual wages

*** Society for Human Resource Management, 2008

 

I’ve Been Vetted is a patent pending post employment risk mitigation platform that includes; background, motor vehicle, credit and licensing checks coupled with machine learning algorithms specific to an organization to predict employment risk factors.

 

Compliance data and an employee’s unique risk profile are utilized to provide predictive analytics and visualization charts.  Our cutting edge platform will help guide an organization’s strategic decision making, identify potential risks and mitigate risks once they occur.

 

Jo Lynn Clemens, CPCU, ARM

I’ve Been Vetted

jolynn.clemens@ivebeenvetted.com

www.ivebeenvetted.com

 

Robert D. Sollars assists businesses and their employees to lessen their risk of WPV as well as other security/customer service related issues. You can follow him on his Facebook page, facebook.com/oneistooomany, or twitter@robertsollars2.

                                                I May be Blind but my Vision is Crystal Clear

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