This is the last post in this series. I hope it will help to guide you along the way to developing, writing, and implementing a disaster recovery plan (DRP) for your business. Be it workplace violence (WPV), tornados, hurricanes, earthquakes, or unfortunately terrorist attacks.
- Analysis & Conclusion
After the training session, you need to have a complete, total, and comprehensive analysis of the plan and how it actually works in real time. This report doesn’t have to be a novel as I have said before, it doesn’t need to be verbose or use overly flowery language in order to be good and understood by all. Make it simple and easily understandable by everyone.
It doesn’t need any of that college level language to be efficient and effective in presenting its findings. Usually that language is used only for the benefit of the C-suite so they can qualify it as professional. It simply needs to inform them on how the event unfolded and what needs to be changed, revised, deleted, or tweaked. It just needs to be understandable at a 6th grade reading level. If a 10 page report does the same thing as a 90 pager… it will undoubtedly confuse more than it informs.
Not having a DRP can be construed in any kind of litigation and your employees as a fatal and costly mistake. In order for your business to get back up and running efficiently as possible, then you need to have a plan in place for every eventuality as well as the recovery phase of the facility. And while the possibility of a hurricane in Minneapolis is virtually non-existent, what about the likelihood of a tornado?
Risk to the business of each possible hazard, no matter how remote, ranking them in order from high risk to extremely remote (think WPV as #1 and hurricanes to #25 in Minneapolis).
Prioritizing which areas of the facility are the most vulnerable and need to be recovered first.
Forming recovery groups and ensuring the leaders of those groups or their secondary’s are always available.
Ensuring you know which people are critical for each action and that they know it as well.
Lines of Succession for any eventuality such as vacations, job changes and etc.
Training your groups in what to do and just as importantly what not to do.
How many times a year will it be dusted off and read through to ensure it’s still relevant?
The other innumerable items that need to be addressed that may not be thought of in the initial stages. There will always be something forgotten or missed.
Writing a DRP can be time consuming, overly nitpicky, use too many resources (including financial) and detailed oriented. And with today’s economy, you may think that it will waste too many of those resources to implement it.
But you can’t have that mindset. Thinking like that is as bad as the Can’t Happen Here attitude I discuss with WPV. It is dangerous and can lead to a relaxed atmosphere in which an incident may occur and cost you the business, livelihood, and friends.
Do I recommend a software program where all you have to do is plug in a few words or mouse clicks and you’re done? No. While these programs are up-to-date and excellent tools, they are just that…tools. You should engage human eyes which can do so much more than a program. Remember what I said in part 1:
“There are innumerable books, guidelines, and consultants that will show you how to write a comprehensive plan to survive any crisis. Most are verbose, offer little useful information, and quite frankly filled with gobbledygook… But with every plan, guideline, or book you read on the subject you need to tweak it for your own use.”
Software has no gut instincts to pull from in the pit of their stomach… Gut instinct for what may or may not be wrong within the plan. Which is exactly why you need human eyes to at least review it.
I hope this series of posts has helped you to make the decision to develop, write, and implement your own DRP. It is an essential item to safeguard the lives of employees, financial resources of the business, and embarrassment or humiliation in the event of a preventable WPV incident.
Facebook.com/oneistoomany or Twitter: robertsollars2.
I May be Blind but my Vision is Crystal Clear